"Having a lawyer on my client's side not only got the school's attention but within 6 weeks of my initial letter, virtually all of the accommodations she required were put into place. My client's parents felt empowered when, after being stonewalled for years, we had a face-to-face meeting with school officials that began with an apology from the principal. The client now has her special needs accommodated and her parents have an established protocol for communicating with the school. Once I put the issue to the school in terms of the child's human rights, everything changed. That is something the average parent is not equipped to do, but is easy for a lawyer to do."